Back to top

Frequently Asked Questions

Can we supply items for you to print on?

We only print onto garments that we’ve supplied. This is because we cannot guarantee the print quality for items we haven’t previously tested. Also, if something went wrong during the production process, we would be unable to replace any items.

What is the order process for custom quotes?

If you want to buy blank apparel this can be done through this site by adding the desired products to the cart and completing the check out.

If you want your products branded, please add your desired products to the cart and we will provide you with a quote which includes how your garments/products will look. This is your proof. You will need to confirm all details before we print including:

• the garment style(s), colour(s), sizes and quantities;
• the print method, location, dimensions and colours;
• the artwork and any spelling in it; and
• the delivery address.

Printed (working) samples are only available for larger orders and may incur a fee.

What’s the difference between printing methods?

Embroidery gives a professional look and is great for shirts, jackets and caps. Fine detail and small text is harder to achieve with embroidery. Pricing depends on the size of the embroidery, so larger logos can be more costly.

Screen printing involves printing ink directly on to the garment or product. Pricing depends on the number of colours in the print and the number of units getting printed. Screen printing gives a great quality, long lasting print.

Transfer print is where the print is pressed onto the garment using heat and pressure. This is used mainly for personalised names and numbers.

Laser engraving gives a high-perceived value and is available on certain promotional products.